Privacy Policy
Last updated: March 2025
1. Introduction
AppReel ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered video generation service. By using AppReel, you consent to the practices described here.
2. Information We Collect
We may collect:
- Account information: name, email address, and password (or OAuth profile data if you sign in with a third-party provider) when you register.
- Usage and project data: URLs you submit for scraping, uploaded screenshots, generated copy, video format choices, and render job status.
- Payment information: processed by Stripe. We do not store full card numbers; we receive only tokenized identifiers and billing metadata.
- Technical and log data: IP address, browser type, device information, and general usage logs.
3. How We Use Your Information
We use the information we collect to: provide, maintain, and improve the Service; process payments and manage subscriptions; authenticate users and enforce our Terms of Service; send service-related communications; respond to support requests; detect and prevent fraud or abuse; and comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with: service providers (e.g. Neon for database and auth, Stripe for payments, Google for Gemini AI, Vercel for hosting) who process data on our behalf under contractual obligations; law enforcement or authorities when required by law; and successors in the event of a merger, acquisition, or sale of assets.
5. Data Retention
We retain account and project data for as long as your account is active and as needed to provide the Service. Rendered video files and temporary assets may be stored for a limited period and then deleted. After account termination, we may retain certain data for legal, security, or operational purposes for a limited time, after which it is deleted or anonymized.
6. Security
We implement technical and organizational measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Export your data in a portable format where technically feasible.
- Object to or restrict certain processing.
- Withdraw consent where processing is consent-based.
- Lodge a complaint with a supervisory authority.
8. International Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards where required by applicable law for transfers outside your jurisdiction.
9. Children
The Service is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.
10. Cookies
We use cookies and similar technologies for authentication, session management, and to improve the Service. You can control cookies through your browser settings. Disabling certain cookies may affect functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use after changes constitutes acceptance.
12. Contact
For privacy-related questions or to exercise your rights, contact us at the email or address provided on our website or in the AppReel application.